Welcome to our new website! Here are some common issues Can not log in? Make sure you are using your email address and password. Your user name is no longer necessary. Can not select a state when registering? This occurs with our customers who use Internet Explorer, Going to tools and selecting Compatability Mode will fix this. Favorites List Gone? Because of the new website, the items from your Favorites List was not transfered over. We are looking into fixing this. Change your email address? Log in to your account and click on Change E-Mail Address under Personal Information. Change your password? Log in to your account. Under Personal Information click on Change Password. Edit your shipping address? Log in to your account. Under Personal Information click on Manage Addressbook. Trying to Edit or Delete payment method? Log in to your account. Under Personal Information click on Change Payment Options. If you need help using our new website or if you are experiencing any issues please contact us at info@bioexpress.com |